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Our Return Policy

We want you to be satisfied with your Shoeniche.com purchases. If that's not the case, we'll gladly accept merchandise for return, provided it:

 

Is in new condition

  Hasn't been worn or altered

  Within 30 days of purchase

  In its original undamaged box/ packaging

  Is accompanied by the original invoice

  Buyer is responsible for return shipping fees

  At this present time we do not except exchanges

  ****Shoeniche reserves the right to charge a restcking fee of 20% on Items returned damaged, or altered including box/packaging.****

  We recommend only trying shoes on in a carpeted area for a very limited time.

  Shoes returned with postage stickers on the original shoebox will be considered worn and will not be refunded.Only apply your shipping label to your protective box and NOT the shoe box. If your return is sent to us without a protective cardboard box or poly mailer, we will not be able to accept the return.

  Clearance and Last Call items are not eligible for return.